Your front desk can't be three places at once.
Between a patient at the counter, one on hold, and a walk-in — most clinics simply can't catch every call. Each one that goes unanswered is a patient who calls the next clinic on the list.
calls a day go unanswered on average — a front desk can only handle one call at a time, so the second caller gets nothing, busy hours or not.
Hours
is when a large share of enquiry calls come in — long after the front desk has gone home for the day.
is roughly how long a new patient will wait on hold before trying somewhere else entirely.
From "hello" to a booked slot, in one call.
Set up
Built around your clinic in about a week.
Answer
Picks up every call, day or night.
Book
Slot lands straight on your calendar.
Not a business bot wearing a stethoscope.
Lancer is set up clinic by clinic — so it actually sounds like it works at yours.
Your services, your prices
Root canals, aligners, chemical peels, laser sessions — priced exactly the way you already price them.
Your doctors' real time
Real availability per doctor, so it never books Dr. Nguyen into Dr. Taylor's Tuesday slot.
Sounds like your clinic
Calm for a nervous first-timer, brisk and efficient for a regular calling to reschedule.
Your team, backed up
Hands off to Lancer after hours or during a rush — picks the thread back up anytime.
Plans that scale with your call volume.
Solo Practice
- 24/7 call answering
- Cal.com booking sync
- Call summaries after every call
- Natural, clear voice
Growing Clinic
- Everything in Solo Practice
- Multi-doctor scheduling
- Priority setup & support
- Custom clinic knowledge base
Multi-Location
- Everything in Growing Clinic
- Email follow-ups
- Dedicated onboarding
- Volume-flexible pricing
Prices flex with your actual call traffic — these are reference points. Book a demo for a plan built around your clinic.
The difference shows up on the first call.
Generic voice-bot subscriptions work off a template you configure yourself. Lancer is set up for your clinic by a person, before your patients ever hear it.
Let's build the receptionist your clinic's been missing.
A quick call is enough to show you exactly how it sounds on a real patient call.